14-day refund window
The standard refund window is 14 calendar days from the original purchase date.
Legal
Refund Policy
Human Write offers a 14-day refund window for eligible purchases, with refund decisions based on both timing and usage.
Fair usage review
Refund requests are reviewed against actual usage so brief trial use and heavy use are not treated the same way.
Plain-English policy
This page is written to answer the refund question clearly before or after someone buys Human Write.
Quick summary
If you buy Human Write and decide it is not the right fit, you can request a refund within 14 calendar days of the original purchase date. That is the standard refund window for the product.
Last updated: June 16, 2026. This page explains how the refund window works, how usage is reviewed, and when a refund request may be approved or refused.
The 14-day refund window
Refund requests need to be made within 14 calendar days of the original purchase. Requests made after that window are normally not eligible unless local law says otherwise or Human Write made a different written offer for that purchase.
The 14-day period applies to the initial purchase. It is not an open-ended promise that any amount of use will still qualify for a full refund.
How usage review works
Refund eligibility depends in part on how much of the paid access was used. Human Write may deny a refund, or reduce it where allowed, if an account has already used a large amount of the purchased access or shows signs of abuse, fraud, scraping, extraction, or automated misuse.
That review exists because software can deliver most of its value quickly. Someone who tried the product lightly and changed their mind is in a different position from someone who used a large share of paid access and then asked for the charge back.
How to ask for a refund
To request a refund, contact Human Write using the email address or account connected to the purchase and share enough information for the team to find the order. That usually means the purchase email, the date of purchase, and a short note explaining the problem.
Human Write may ask a small number of follow-up questions so the team can confirm the purchase, review usage, and make an accurate decision. The aim is to keep the process fair and straightforward.
When refunds may be refused
Refunds may be refused when the request arrives after the 14-day window, when usage is excessive for the refund period, when the purchase was abusive or fraudulent, or when a chargeback or payment dispute is already active.
Nothing on this page removes any rights you may have under local law. If the law in your location gives you stronger non-waivable consumer rights, those rights still apply.
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